Standard Terms of Business

WIRED DIFFERENTLY BY Sara-Louise Ackrill LIMITED

Rates range from £18-35 ph.

DESCRIPTION OF SERVICES

(Sara-Louise Ackrill t/a) Wired Differently exists to support socially minded organisations, as well as like-minded contractors working with them, by carrying out Virtual Assistant (or other role as above) duties on a freelance basis.

OVERVIEW OF WORKING AGREEMENT WITH: (NAME OF CLIENT)

Role undertaken: Virtual Assistant (with / without coaching).  Rate agreed: £XX (per hour).

Reporting to: (X). Person responsible for invoice payment, their title and contact details: (X).

Days and times agreed (X).

Start date: (date). End date: (date).

Overtime agreed: Up to x hours allocated a week for ad-hoc back office and research work (only charged if used).

Mode: Work will be carried out 100% virtually and during office hours.

Agreed communication outside of scheduled calls/work: WhatsApp, email, mobile. During office hours. (I have an answering machine on my mobile). Please do not send me anything work related via LinkedIn or Twitter etc.

SPECIFIC AGREED TASKS

These tasks have been defined (on the date), as being:

  1. eg. Email organisation, email screening and sending ‘holding’ emails.
  2. eg. Coaching: helping with priorities, timing, motivation and productivity.
  3. Other related tasks as they become apparent. (This document can be revised if and when things change significantly). 

PAYMENT TERMS

eg. Sara will invoice (X) for the calendar month via PayPal for Business within the last week of each month, sending an invoice on WhatsApp each time. (Please give the month as reference). In case helpful at any stage, the bank account details for Wired Differently by Sara-Louise Ackrill Limited are as follows: Bank name is Starling/ Sort code 60-83-71/ Account number 46113334.

LATE FEES

A fee of £25 is payable for invoices paid over 5 working days after the last day of the month.

CANCELLATION OF SERVICES

All clients are required to give 14-days’ notice if they wish to significantly amend the arrangement as stated in this document. This includes cancelling the project completely. Notice must be given by email please, even where a telephone conversation has taken place.

GDPR

Sara – Louise Ackrill t/a Wired Differently is registered with the ICO as a Data Controller and has a GDPR policy. Details available on request.

INSURANCE

Sara-Louise Ackrill T/A Wired Differently holds Public Liability and Professional Indemnity (both policies to £1 mill through Policy Bee and underwritten by Hiscox).

SOCIETY OF VIRTUAL ASSISTANTS APPROVED  

Details: https://www.societyofvirtualassistants.co.uk/2020/01/16/the-approved-virtual-assistant-scheme/

I agree to the Terms as stated in this document.

(CLIENT NAME) …………………………………… (JOB TITLE/FOUNDER/CEO ETC.,)…………………………………………

(CLIENT COMPANY NAME) …………………………………………………..., (DATE) ………………..

 

 

Wired Differently

sara.ackrill@wireddifferently.co.uk | Cheltenham, UK